Terms of Service

Last Updated: November 23, 2025

Welcome to Ark Automation ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website arkautomation.io and the AI automation services we provide. By accessing or using our website and services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. Services Provided

Ark Automation provides AI-powered automation solutions for businesses, including but not limited to:

  • AI receptionist services for call handling and appointment booking
  • Lead capture and qualification automation
  • Systems consulting and workflow optimization
  • Custom AI automation solutions for businesses

The specific scope of services will be defined in a separate agreement or service proposal.

2. User Responsibilities

By using our website and services, you agree to:

  • Provide accurate, current, and complete information when contacting us or using our services
  • Use our services only for lawful purposes and in compliance with all applicable laws
  • Not attempt to disrupt, damage, or interfere with our website or services
  • Not use our services to transmit harmful, offensive, or illegal content
  • Respect the intellectual property rights of Ark Automation and third parties

3. Payment Terms

a) Service Fees

Pricing for our services will be outlined in a separate service agreement or proposal. All fees are due as specified in that agreement.

b) Payment Methods

We accept payment via credit card, bank transfer, or other methods as agreed upon. All payments must be made in U.S. dollars unless otherwise specified.

c) Late Payments

Late payments may result in service suspension or termination. We reserve the right to charge interest on overdue amounts at the rate of 1.5% per month or the maximum rate permitted by law.

d) Refunds

Refund policies will be specified in your service agreement. Generally, fees paid for completed services are non-refundable.

4. Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is the property of Ark Automation or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.

The AI automation systems, software, and processes developed by Ark Automation remain our intellectual property unless otherwise specified in a written agreement.

5. Service Availability and Uptime

While we strive to provide reliable and uninterrupted service, we do not guarantee that:

  • Our website or services will be available at all times without interruption
  • Our services will be error-free or free from viruses or other harmful components
  • Results obtained from our services will meet your expectations

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with or without notice.

6. Limitation of Liability

To the fullest extent permitted by law, Ark Automations shall not be liable for any:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages resulting from service interruptions or errors
  • Damages arising from unauthorized access to or use of our systems

Our total liability to you for any claims arising from your use of our services shall not exceed the amount you paid us in the 12 months preceding the claim.

7. Disclaimers

Our services are provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties or representations, express or implied, regarding:

  • The accuracy, reliability, or completeness of our services
  • The results you may achieve from using our services
  • Merchantability, fitness for a particular purpose, or non-infringement

8. Indemnification

You agree to indemnify, defend, and hold harmless Ark Automation, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney fees) arising out of or related to:

  • Your use of our website or services
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property rights

9. Termination

a) Termination by You

You may terminate your use of our services at any time by providing written notice as specified in your service agreement.

b) Termination by Us

We reserve the right to suspend or terminate your access to our services immediately, without notice, if you violate these Terms or engage in conduct that we determine to be harmful to our business or other users.

c) Effect of Termination

Upon termination, your right to use our services will immediately cease. Provisions of these Terms that by their nature should survive termination (including payment obligations, intellectual property rights, disclaimers, and limitations of liability) will remain in effect.

10. Governing Law and Dispute Resolution

a) Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

b) Dispute Resolution

Any disputes arising from these Terms or your use of our services shall be resolved through:

  1. Informal Negotiation: We will attempt to resolve disputes informally by contacting you via email
  2. Binding Arbitration: If informal resolution fails, disputes will be resolved through binding arbitration in Florida, conducted by a single arbitrator under the rules of the American Arbitration Association

c) Class Action Waiver

You agree to resolve disputes on an individual basis only, and waive any right to participate in class action lawsuits or class-wide arbitration.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page with a new "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated Terms.

We encourage you to review these Terms periodically to stay informed of any updates.

12. Miscellaneous

Entire Agreement

These Terms, together with any service agreements and our Privacy Policy, constitute the entire agreement between you and Ark Automation.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, strikes, or internet service failures.

13. Contact Us

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

If you do not agree to these Terms, please do not use our services.